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Tolerance

Delivered by Dr. Bethanne Jacobson, May 21, 2006
At the Unitarian Universalist Fellowship, New Bern, NC

Tolerance – Putting Our Principles Into Action

The path to tolerance is not always fun, but can be, at times, comforting and liberating.  All of us have or will, at some time in our lives, be victims of intolerance.  We will be rejected by others for a reason that is unfair; because of our size, our age, our gender, our skin color, our language, our beliefs, our appearance, or our abilities.  We will be hurt, some of us, many times over.  And unfortunately, one of the things we will learn from the experience of rejection is how to reject others.  We will have learned this because we have lived it.  In our memories are seared the moments when we felt out of place, put down, pushed aside, ignored, or ridiculed – as well as the moments when we turned our backs on others.

We reacted with intolerance not because we were ignorant or racist or ill, but because we were human.  The lessons we learn as a child remain with us.  Prejudice is not something people are born with.  It is something children learn from the world around them.  Each day I evaluate families where the teaching of intolerance is often very open and intentional.   The distrust and misunderstandings that characterize our racial tensions are just one of the symptoms of an intolerance that handicaps all our relationships: between mother and child, husband and wife, employer and employee, teacher and student, friends and relatives.  The “ethnic cleansing” we hear about in Bosnia , the recent proposed legislative action regarding immigration, apartheid in South Africa , and the religious intolerance we see in our own community are but a few examples.

As Unitarian Universalists, we try to advance religious tolerance by upholding our UU principles and through social justice agendas.  We try to bring about mutual understanding, appreciation, and respect for people of all faiths.  This is a workable base for change, but I’m wondering if we should be looking less global. For too long, we have looked to large-scale social reforms to mend the difficulties between us, and they have not succeeded.  Before we reach out into the community and extend our boundaries, perhaps we should be looking more inward.  We should be working on a daily basis to promote the liberal religious tradition.  But, perhaps we should start by reaching deep within ourselves to assess our own intolerance. 

Scientific research has demonstrated that biases thought to be absent or extinguished remain as "mental residue" in most of us.  Studies show people can be consciously committed to egalitarianism, and deliberately work to behave without prejudice, yet still possess hidden negative prejudices or stereotypes. So, even though we believe we see and treat people as equals, hidden biases may still influence our perceptions and actions.  This concept became all too clear to me when I was taking a course in Multicultural Counseling as a requirement for my doctoral degree.  Myself and the other students were asked to work with the fellow students who were the most different from us.  We were asked to live in their world, share their experiences, and then respond with honesty to our reactions and differences.  Initially everyone rejected the idea that we, as future psychologists, could have any biases.  After all, that is what brought many of us into the field of psychology. Throughout the semester, and through many words of anger, misperceptions, misunderstandings, and tears of sadness, we began to understand what the professor was trying to have us see.  It was indeed true, that the “mental residue” was there and would likely not go away.  The residue was there, but it didn’t mean that we were intolerant.  It meant we were human.  We came to learn that it was this awareness of the mental residue that would contribute to our success as psychologists and to our ability to stifle the instinct to reject others. So today, I am not going to talk about the intolerance in our society, but about the intolerance that exists within us that ultimately leads to the intolerance within our world.

I want to look at the humanness of intolerance and I am asking you to come along on the journey.  None of us is exempt from the habits of rejection and the instinct to reject – our minds are hard-wired for it, and every disappointment and heartache we experience makes us better at rejecting. It is built in to the human relationship.  As part of the maturation process we learn how to pick socially acceptable targets for our rejection.  As children we are less discriminate in the victims we choose, we choose someone who has a toy we want, someone who dates a boy we would like to date, or someone who gets chosen for a sports position we wanted.  It occurs just because at a particular moment our needs are not getting met.  But as adults we learn to choose someone who meets our idea (based upon what we have learned) of the social unacceptable – a racial or religious minority, someone with a mental illness or other disability, the homeless, a gay person, the rich, the poor, or the intelligent.  The challenge then is not only to reform our attitudes toward the target of our intolerance, but to overcome the instinct – that automatic reaction – of intolerance.  We need to overcome the everyday habit of rejection.

I recall growing up (as I sure many of you can) the many covert and not so covert intolerances we observed.  And, I recognize the impact these have on my own intolerance.  But, the key is that I work to become aware of this “mental residue” that was imparted to me by my family of origin. I may not always be successful in eliminating it, but I strive to be aware of it.  We as a liberal fellowship, have the obligation to demonstrate tolerance and not just talk about it.  We have an obligation to demonstrate tolerance among ourselves and with the visitors that enter our doors.

The journey towards tolerance begins when we recognize and try to heal the intolerance within ourselves.  It begins when we look in the mirror and tell the truth about what we see.  As I continue to work through my message I am going to ask you to think about some issues.  When you were growing up, how did the members of your family demonstrate tolerance toward one another?  How did they demonstrate intolerance?  Think about the categories that your family of origin placed people in based upon their personality characteristics.  What sorts of stereotypes were used to categorize people?  Make a mental, or better yet, a written note of your response to these questions, for this is the first look in the mirror of intolerance.  Some of your categories may include: “People that get on my nerves”, “People I will go out of my way to avoid”, and/or   “People who intimidate me.”   These categories are most likely the basis for your own intolerance.  What do you see when you look in the mirror?  In assessing my own learned intolerance I have clear answers to these questions.  When I see two young Black men walking down the street, my initial instinct is one of fear and intimidation because my family told me they were to be feared.  Under the “people that get on my nerves categories” I can place unruly children because children were supposed to behave quietly and politely.  I’m sure you remember the old phrase “Children are to be seen and not heard.”  Under the “people to avoid” category, my family had a long list. I can place there almost anyone who was not white, Christian, and at the same lower middle class economic level.  What are you answers to the questions?  How do your answers affect you on a daily basis?  How do your answers interfere with your ability to be tolerant?

Tolerance may be defined as the ability to let people be who they are.  This sounds easy, but to the contrary, we expect the world to operate as we want it to, people to act as we want them to act, and ourselves to become the people we imagine we are.  Our first act of tolerance must be to admit that we fall short of our own expectations. When we look in the mirror we are not happy with what we see.  We (I) fall short when we (I) criticize morning services that don’t meet our (my) needs for spiritual growth.  We fall short when we consider leaving the fellowship because someone has used words that are contrary to our own belief system such as God, sacred, holy, Amen, or Father.  We fall short when we are intolerant of the way others parent.  We fall short when we become angry or upset because people are moving too slow, too fast, or doing something different, and we fall short when we give in to the need to control and the need to have things “our way”. 

The truth is that no matter how perfectly we picture our lives, and no matter how precisely we plan our future, we are constantly going to have to change, accept, and readjust our vision for the future.  Acknowledging that things are not what we expected and readjusting our visions to accommodate new ideas are an important part of being tolerant.  Being tolerant means being willing to think in new ways, to withhold judgment instead of leaping to conclusions, to change our minds to accept new information, to admit we’ve made a mistake, and to live with uncertainty and ambiguity.  To do this requires an enormous amount of courage, a willingness to acknowledge our own frailty, and a willingness to not always have things our way.  Becoming tolerant is about healing relationships – including our relationship to ourselves.  It requires self awareness and a willingness to face the fact of our own intolerance and have faith in our ability to change.  This is the beginning of ALL change.

My own intolerance recently became strikingly clear as I sat through a service (Old Time Buddhist Gospel Hour) which left me spiritually unfulfilled.  Perhaps I came to that service with my own baggage, but as I sat there I felt myself becoming angry. To me the service felt too comical and almost irreverent.  I would like to rationalize my feelings by indicating that this service occurred soon after the cluster meeting and a discussion of the wish to make the UUFNB services more “spiritual”, which included a time of serenity.  As the service continued I felt myself becoming more and more angry.  To further complicate the atmosphere, a small child (happy and full of life) was exhibiting an enthusiasm for life and little concern for the sacredness of the hour.  At the time I saw him as unruly (my example of people that get on my nerves).  My own disappointment and anger along with my perception of the lack of spirituality continued to escalate so I decided that it would be best to leave the service and tend to the child rather than sit and remain angry.  My anger lessened as I tended to the child.  He remained quiet as we colored and wrote the alphabet.  His mother was grateful for the reprieve and the ability to attend to the service.  The perception of most people was that I had done something wonderful.  Still, I left the fellowship that day feeling angry, guilty about feeling that way, and unsure of what to do with the emotion. 

After much soul searching, it became clear that I needed to explore my own intolerance as I didn’t like what I saw when I looked into the mirror.  I needed to once again examine my own biases, misconceptions and fears.  How and under what circumstances does the intolerance surface?   I’m asking each of you to do the same.  If intolerance is to be eliminated, we must start from a position of acceptance and awareness of our own prejudice.  This is not easy.  We don’t intend our comments or actions to be discriminatory and so it is hard to accept that others perceive them that way.  Part of accepting our intolerance is forgiving ourselves, not blaming or feeling guilty, but saying, “Okay, I never thought of it that way.  I can change and I will try.”  We need to look at the cause of our discomfort and what is needed to change in order to alter/change our reactions.  Perhaps, as one of our members indicated, we need to learn to take what we can from the service and leave the rest on the shelf.

As a therapist, I believe that change requires more than just thinking.  It’s about taking a personal inventory, writing it down, and sharing our thoughts with others. As I began the re-evaluation process, I offered to do this service on Tolerance…in a sense forcing me to take that personal inventory, forcing me to share with others some of the “not so pretty” stuff I found.  That was the “scary part”.  In order to become content with yourself you must learn tolerance and one of the first steps toward tolerance is becoming aware of the need to change and a willingness to make the needed changes.  Most individuals who have participated in a twelve-step program such as Alcoholics Anonymous are familiar with the Serenity Prayer.  The Serenity Prayer reflects a way of looking at change, and can be considered a plea for tolerance in ourselves and with others: Grant me the serenity to accept what I cannot change, the courage to change the things I can, and the wisdom to know the difference. Changing our minds requires a great deal of emotional and intellectual courage.  To acknowledge that our way of seeing is not the only way requires a strong sense of personal security.  It requires awareness, and an eagerness to learn what needs to be changed.

If we’re honest, we don’t have to look far to recognize the intolerance in our lives.  We fail to accept people as they are whenever we try manipulating someone to think what we think, to act the way we want them to act, or feel what we want them to feel.  As I took my inventory, I realized that I wanted the services to reflect my needs and become my version of spirituality, without a consideration of the needs of others or the paths others were seeking.  Wasn’t that the same type of dogma I rejected twenty years ago?  A dogma that told me how and when to practice my religion?  I joined this fellowship because I didn’t want dogma, but I was trying to place that upon someone else.  My awareness continued to expand as I participated in the Building Your Own Theology Workshops.  Throughout the sessions each participant had a different belief system, idea about religion, concept of God, and reason for attending this fellowship.  Yet we all held firmly the belief of the need to be able to worship or gather in fellowship with a freedom of choice and without a dogmatic set of rules. 

So, that must be the key!  People who are tolerant recognize there is more than one way to look at things.  Once we make this recognition we can be curious about the world and we don’t have to fear the unfamiliar.  We come to understand that just because something seems odd doesn’t mean it’s wrong.  It is as simple as Dr. Seuss’s lesson from Green Eggs and Ham when he finds that he likes the taste of a once repulsive food (green eggs and ham), he learned that being open minded can lead to exciting things.  Tolerant people have realistic and flexible styles of thinking.  They are not disturbed by ambiguity or uncertainty.  They greet new information (i.e. green eggs and ham), new situations, new idea, and new people with a curiosity rather than fear or suspicion. 

People who are tolerant are able to listen to another’s point of view.  In couples therapy the biggest difficulty is having each partner listen attentively.  This listening style is difficult because it interferes with our natural self-centeredness.  When talking, most of our mental energies are focused on ourselves – on what we want, what we think, and what we feel.  When someone else is talking to us we typically spend our

time thinking about how we will respond and waiting for that opening so that we can talk.  As a result we are not hearing what the other person is saying.  And, we most likely are defensive of our concepts or ideas in our responses.  Tolerant people expect that by listening they will learn something and give themselves the opportunity to learn and grow by listening to others. 

Tolerant people recognize that they don’t have all of the answers.  Intolerant people believe that there is only one right way to do things and that they are unequivocally right.  For the most part, intolerant people are always in control – THE AUTHORITY.  Gordon Allport (Nature of Prejudice) found that the link between prejudice and a love for authority is so strong that the characteristics of the authoritarian personality also describe people who are prejudiced.  This gives strong support to the idea that no one, not even father or mother always knows best.  Sometimes even when we think we know, we’re wrong, and that there are some things nobody knows. 

Tolerant people have the ability to say “I don’t know”, and they aren’t compelled to fix blame when things go wrong.  People who are tolerant recognize that it is okay to make mistakes.  And, finally, the hardest of lessons of tolerance is: that we aren’t always right, we can’t always have our way, that we are not better than any other person, and that sometimes we need to act in ways we don’t want to.

Martin Luther King Jr. offered us a vision of community and a guide toward unity and tolerance.  I am sure many of you recall these words: “We have learned through the grim realities of life and history that hate and violence solve nothing.  They only serve to push us deeper and deeper into the mire.  Violence begets violence; hate begets hate; and toughness begets a greater toughness.  It is all a descending spiral, and the end is destruction – for everybody.  Along the way of life, someone must have enough sense and morality to cut off the chain of hate by projecting the ethics of love into the center of our lives…  I’ve seen too much hate on the faces of too many Klansmen…to want to hate myself, because every time I see it, I know that it does something to their faces and their personalities and I say to myself that is too great a burden to bear.  I have decided to love.”

Dr. King’s values are implied in our principles.  Our principles are a set of ideals that we strive for in our relationships with others.  We know that they cannot be perfectly achieved, and that we ourselves, along with many people we encounter, will often violate them, both by mistake and by intention.  But the ideals put forth in these principles that we share are of vital importance.  They help guide us when we are confused and help us discover where we have been wrong.  They give us goals to aim for and offer hope that change is possible.  Connecting our values and the UU principles with our actual experiences is at the heart of change and self-knowledge.  And, It is only through our actions that real social change can occur.  The work begins with us.  It begins with us accepting the challenge, living our principles, and thereby modeling what we hope is possible in building a better community.

 

 

 

Unitarian Universalist Fellowship of New Bern

1120 Glenburnie Road

New Bern, North Carolina

252-636-5111

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